(Effective as of November 2025)
Hoover Architectural Solutions (“Hoover” or “we”) recognize the importance of protecting the privacy of your personal information, and we have prepared this Privacy Policy to provide you with important information about our privacy practices. This Privacy Policy applies when you use any website, mobile or tablet application to access our corporate site, hooveras.com, or request services from hooveras.com (collectively, the “Services”). This Privacy Policy does not apply to information collected by our affiliates, other websites or online services.
Information We Collect We may collect personal information about our users (“you”) in various ways. For example, we may collect information that you provide to us, information that we collect through your use of the Services, and information that we collect from publicly available sources or third parties. Information You Provide to Us. In order to take advantage of certain Services or features offered or provided on the Services, you may be asked to provide personal information. For example, if you subscribe to email alerts or request information from us through the Services, we may collect your name, e-mail address, mailing address and phone number. We also may collect other information that you provide us or authorize us to access, such as information necessary to participate in a webcast.
Information About Use of the Services. In addition to the information you provide to us, we may collect information about your use of the Services. For example, we may collect:
• Device Information – We may collect information concerning your computer and other devices used to access the Services. For example, we may collect your hardware model, IP address, other unique device identifiers, operating system version, and browser type and settings of the device you use to access the Services.
• Usage Information – We also may collect information about the Services you use, your interactions with content offered through the Services, and other online activity. For example, we may collect information about how many visitors visit a specific page on the Services, how long they stay on that page, and which hyperlinks, if any, they click on. We collect this information, in part, through the use of technologies such as cookies and web beacons, which are discussed in detail below.
Information From Third-Party Sources.
We may receive information about you from publicly and commercially available sources, as permitted by law, which we may combine with other information we receive from or about you. For example, we may receive information about you from a social media site if you connect to the Services through that site. How We Use Information
To Provide and Manage the Services You Request. This includes, for example, processing your information requests and delivering, analyzing, and improving our website(s) and other Services.
To Contact You. We may use your personal information to respond to questions that you may submit to us via the Services or to communicate with you about our services, such as emailing press releases or company announcements. You may opt out of receiving email messages from us by following the instructions contained in those email messages.
To Better Understand Our Users. We may use information we gather to determine which areas of the Services are most frequently visited to understand how to enhance the Services.
To Protect the Rights of the Services and Others. We may use your personal information as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, its employees or agents, or other users and to comply with applicable law. Consent. We may otherwise use your information with your consent or at your direction.
Sharing of Information Except for the limited situations discussed in this Privacy Policy, we will not share your personal information with third parties. Below are the categories of third parties and the purpose for sharing your personal information:
Affiliates.
Service Providers. We rely on third parties to perform a variety of services for us. A third party service provider hosts and operates this website on our behalf. That provider collects and maintains your personal information for us and shares it with us. Other services by third parties include webcasting, communications via email and postal mail and providing data analysis. We may also need to provide your personal information to other businesses that provide these types of services for us. Other Parties When Required by Law or As Necessary to Protect Our Services. We reserve the right to disclose your information in cases when we have reason to believe that it is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with our rights or property or those of our visitors or others. We also reserve the right to disclose your information when we believe in good faith that the law requires it or when doing so is necessary to respond to a government request. Other Parties in Connection With a Corporate Transaction. We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition, or in connection with a bankruptcy reorganization. Otherwise With Your Consent or At Your Direction. In addition to the sharing described in this Privacy Policy, we may disclose information about you with third parties whenever you consent to or direct such sharing. We also may disclose other information with third parties in a manner that does not identify particular visitors, including, for example, aggregate information about how the Services are used. Online Tracking We and third parties that provide content or functionality on our Services may use cookies, web beacons, and similar tracking technologies to facilitate administration and navigation on the Services, to better understand and improve the Services, and to provide you with a customized online experience.
We may disclose information within our family of affiliated companies on a need-to-know basis, solely as needed to process your questions or respond to your requests.
Cookies. Cookies are small files that are placed on your computer when you visit a website. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognized as the same user across one or more browsing sessions. Most browsers are initially set up to accept cookies. Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For example, you may be able to configure your browser not to accept cookies or to notify you when a cookie is being sent. For more information about whether these settings are available, what they do, and how they work, visit your browser help material. Please be aware that some features of the Services may not function properly or may be slower if you disable cookies. Web Beacons and Other Tracking Technologies. We, along with third parties, also may use other tracking technologies. For example, we may use technologies called beacons (or “pixels”) that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the web beacon, and the IP address of your device. We and third parties use web beacons for a variety of purposes, including to analyze the use of our Services (in conjunction with cookies). Do Not Track Signals. Some web browsers may transmit “do not track” signals to the websites and other online services with which a user communicates. There is no industry standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals since we only use necessary cookies for the performance of our website. If and when a standard is established and accepted, we may revisit our policy on responding to these signals. Service Providers that Provide Content or Functionality Some of the content and almost all of the functionality on our Services is provided by third parties that are not affiliated with us. When you use our Services, such third parties may collect or receive certain information about you and/or your use of the Services, including through the use of cookies, beacons, and similar technologies. This information may be combined with information collected across different websites, online services, and other linked or associated devices. Our service providers that require access to your personal information to perform their functions are not permitted to disclose or use your information for purposes other than providing their functions.
Links to Third-Party Sites Affiliates.
If you contact our affiliates through this website, we may need to disclose your information to one or more affiliates. In that case, our affiliates have their own privacy policies, which govern their use of your information. If you have asked for affiliate information, we encourage you to familiarize yourself with the applicable affiliate privacy policy on the affiliate’s site. Other Third Parties.
Our Services may also link to other third parties and sites that are outside our control. These other sites may send their own cookies to you, collect data or solicit personal information from you. We are not responsible for the security or privacy of any information collected by other websites or other services. We encourage you to review the privacy policies and terms and conditions on those linked sites. Security.
We have adopted physical, technical, and administrative safeguards to help protect the information we collect online. Unfortunately, no data transmission over the Internet can be guaranteed to be completely secure. As a result, although we strive to protect your personal information and privacy, we cannot guarantee the security of any information you provide to us. We are not responsible for the theft, destruction, or inadvertent disclosure of your personal information. Other Important Information Children’s Privacy.
We do not knowingly collect any personal information from children under the age of 13 without parental consent, unless permitted by law. If we learn that a child under the age of 13 has provided us with personal information, we will delete it in accordance with applicable law. We do not sell or share personal information of consumers under 16 years of age. International
Transfers.
We provide the Services from the United States, where Hoover Treated Wood Products has its headquarters. Please be aware that information you provide to us or that we obtain through your use of the Services may be collected in your country and subsequently transferred to the United States or to another country in accordance with applicable law. By using the Services, you consent to the collection, international transfer, storage, and processing of your information as described in this Privacy Policy.
Special Notice for California Residents Persons with disabilities may obtain this notice in alternative format upon request by contacting us at marketing@frtw.com.
• Personal Identifiers:
o We collect your name, phone number, contact address and e-mail address when you engage with certain Services, such as requesting shareholder information or participating in live stream events. We use this information to manage and provide the Services that you request, respond to your requests, and to communicate with you about the Services.
o We collect your social media handle and basic account information when you interact with our Services through social media. We use this information to improve the user experience and our Service.
Your California Privacy Rights.
California residents are entitled to rights with respect to their Personal Information as described below. We do not share personal information with third parties for their own direct marketing purposes. California Consumer Privacy Act: The California Consumer Privacy Act (“CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and sharing of “Personal Information,” as well as rights to know/access, delete, and limit sharing of Personal Information. The CCPA defines “Personal Information” to mean “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” Certain information we collect may be exempt from the CCPA because it is considered public information (i.e., it is made available by a government entity) or covered by a specific federal privacy law, such as the Gramm–Leach– Bliley Act, the Health Insurance Portability and Accountability Act, or the Fair Credit Reporting Act. To the extent that we collect Personal Information that is subject to the CCPA, that information, our practices, and your rights are described below. Right to Notice at Collection Regarding the Categories of Personal Information Collected.
You have the right to receive notice of the categories of Personal Information we collect, and the purposes for which those categories of Personal Information will be used. This notice should be provided at or before the time of collection. The categories we use to describe the information are those enumerated in the CCPA.
o We automatically collect unique numerical identifiers assigned to you by a cookie, your IP address, and your device ID when you use our Services. We use this information to improve the user experience, measure activity, determine the effectiveness of our Services, and improve them.
• Internet or Other Electronic Network Activity Information:
o We automatically collect information about your browsing history and your interaction with the content of our Services to measure activity, determine the effectiveness of our Services, and improve them.
• Geolocation Data:
o We automatically collect your IP address when you use our Services. We may be able to determine your general location based on the IP address. We use this information to measure activity, determine the effectiveness of our Services and improve them.
• Audio Information:
o If you call us on our toll-free line to submit a request, we collect an audio recording of your message that includes your name, phone number and other personal identifiers you provide.
We may use any of the categories of information listed above for other business or operational purposes compatible with the context in which the Personal Information was collected.
We retain each category of personal information, including sensitive personal information, in accordance with our records retention policy based on the following criteria: the length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
We may disclose any of the above-listed information with Service Providers, as described above. Service Providers are restricted from using Personal Information for any purpose that is not related to our engagement. The types of Service Providers with whom we disclose information and the services they provide are described in the above section titled “Sharing of Information.”
Right to Know About Personal Information Collected, Disclosed, or Sold. You have the right to request that we disclose to you the Personal Information we collect, use, disclose, or sell. Our collection, use, disclosure, and sale of Personal Information is described in our Privacy Policy above. Right to Know/Access Information/Correction of Information. You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the categories of third parties and service providers with whom we disclose it. You also have the right to request correction of any Personal Information that we have collected directly from you. You may submit such a request as
described below. Right to Request Deletion of Information. You have the right to request in certain circumstances that we delete any Personal Information that we have collected directly from you. You may submit such a request as described below. We may have a reason under the law why we do not have to comply with your request, or why we may comply in a more limited way than you anticipated. If we do, we will explain that to you in our response. How to Submit a Request.
You, or an authorized agent, may submit a request to exercise your rights to know/access or delete your Personal Information by sending us an email at marketing@frtw.com. To protect our users’ Personal
Information, and to comply with the CCPA, we will use a verification process to confirm your identity before we act on your request. If you use an authorized agent to submit a request on your behalf, we may require that you (1) provide the authorized agent written permission to do so, and (2) provide us a copy of the authorization or a copy of a power of attorney. Right to Opt Out of Sale or Sharing of Personal Information to Third Parties.
You have the right to opt out of any sale or share of your Personal Information by Graham Holdings to third parties. We do not sell or share information to third parties for the purposes of targeted advertising. Right to Information Regarding Participation in Data Sharing for Financial Incentives.
You have the right to be free from discrimination based on your exercise of your CCPA rights. We do not discriminate against anyone who chooses to exercise their CCPA rights. Changes to Our Privacy Policy We may modify this Privacy Policy from time to time. Any changes to the Privacy Policy will become effective when the updated policy is posted on the Services. We may also elect to notify you by e-mail or by posting something on some or all of our Services. We recommend that you revisit this Privacy Policy periodically to ensure that you are aware of our current privacy practices. Your continued use of the Services following the posting of changes will mean that you accept the Privacy Policy and any changes. How to Contact Us If you have any questions about this Privacy Policy or our information-handling practices, please contact us by email as follows: marketing@frtw.com
